FAQ
What makes your soaps different from mass-produced soaps?
Our handcrafted soaps are made with premium organic ingredients and natural essential oils. Unlike commercial soaps, which often contain harsh detergents and synthetic additives, our soaps retain the natural glycerin that nourishes and moisturizes your skin.
Are your products suitable for sensitive skin?
Yes, most of our soaps are gentle enough for sensitive skin. We list all ingredients for each product, so you can check for potential allergens. If you have specific concerns, try our unscented soap, which is ideal for hypersensitive skin.
Do you use synthetic fragrances?
No, we only use natural essential oils in our soaps and candles. This ensures a pure, authentic scent without any artificial additives.
How long does a bar of soap typically last?
The lifespan of a soap bar depends on usage, but generally, one bar lasts about a month for one person. To extend its life, store your soap on a well-ventilated soap dish away from direct water spray.
Are your products vegan?
Yes, all our soaps and candles are 100% vegan and cruelty-free.
Do you use palm oil in your products?
No, we avoid using palm oil due to sustainability concerns and its impact on rainforests and wildlife.
How should I store my soap?
Store your soap in a cool, dry place away from direct sunlight and humidity. Use a well-drained soap dish to keep it dry between uses.
How long do your candles burn?
Burn time varies depending on the size of the candle, but on average, our candles burn for about 60 hours.
Can I return or exchange products?
We accept returns or exchanges within 14 days of purchase, provided the product is unused and in its original packaging. Please contact us for our full return policy.